Privacy Policy

This Privacy Policy describes how Kivella Shoes collects, uses, and protects your personal information when you visit or make a purchase from KivellaShoes.com.

Information We Collect

When you visit our website, place an order, or contact us, we may collect personal information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details
  • Device and browsing information

We collect this information to process your order, provide customer service, improve our website, and communicate with you about your purchase.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Improve our products, services, and website experience
  • Prevent fraud and protect our store
  • Send marketing emails, only when you have agreed to receive them

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers that help us operate our business, such as payment processors, shipping carriers, email services, advertising platforms, and website hosting providers.

These service providers only receive the information necessary to perform their services.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising activities.

You can choose to disable cookies through your browser settings, but some parts of the website may not work properly.

Data Security

We take reasonable steps to protect your personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information.

To make a privacy request, please contact us at:

Email: kivellashoes@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

For questions about this Privacy Policy, please contact us at:

Email: kivellashoes@gmail.com